Question 1

How do I get started?

Accepted Answer

Book a walkthrough and we will set up a workspace with your own chart of accounts and a sample of your data, so you are looking at your business rather than a demo tenant. We are onboarding businesses one at a time while we finish the last modules.

Question 2

Can I switch plans later?

Accepted Answer

Yes. You can move up or down at any time. Moving up is charged pro rata for the rest of the billing month; moving down takes effect at your next billing date.

Question 3

Is my data secure?

Accepted Answer

Data is encrypted in transit with TLS and at rest by our hosting provider, and every tenant is isolated at the application, query and database layers so one business can never read another's. Access inside your own company is controlled by roles you define, and every change is written to an audit trail.

Question 4

Do you offer training and support?

Accepted Answer

Every customer gets direct access to the team that builds Khula, including onboarding sessions and help importing your existing books. We have no call centre and no ticket queue, which is deliberate while we are small.

Question 5

Can I import data from my current system?

Accepted Answer

Khula imports from Excel and CSV, and has guided migrations for Sage, Xero and QuickBooks covering your chart of accounts, customers, suppliers, products and opening balances. We run the first migration with you rather than handing you a wizard.

Question 6

Does Khula handle SARS submissions?

Accepted Answer

Khula prepares VAT201 and EMP201 returns and produces the EMP501, IRP5 and IT3 data SARS expects, with the evidence behind every figure kept against the documents it came from. You review and file through eFiling — Khula does not submit on your behalf, and no software can make a return correct if the underlying books are wrong.

Question 7

Do you offer an API?

Accepted Answer

Yes. Khula exposes a REST API with a generated OpenAPI specification, and API keys and outbound webhooks are managed from your settings. Professional and Enterprise plans include API access.

Question 8

What happens to my data if I cancel?

Accepted Answer

You can export everything at any time, and you keep 30 days after cancelling to do it. After that your data is deleted. We never hold your data hostage.

Pricing Plans

Simple, transparent pricing

Frequently asked questions

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